Archive: November 28, 2010 - December 4, 2010
The government seems to think it can require, inspect and educate safe behaviors into the food chain. However, quality experts learned long ago that you cannot inspect quality into a product or service. I have been in too many government inspections in the Army and in other parts of the government where vehicles looked good but wouldn't run; where equipment didn't operate properly, but the operators could avoid the detection; where paperwork irregularities were explained away. Why were such things done? Simple: To avoid punishment.
By Lillian Cunningham | November 30, 2010; 4:07 PM ET | Comments (1)