Archive: January 23, 2011 - January 29, 2011
The world's biggest power schmooze fest begins Wednesday in Davos, Switzerland. But this year, something will be different. The press has made much of The World Economic Forum's (WEF) new quota system, whereby companies are being asked to include a woman among every five delegates. In fact, WEF organizers have downsized the number of coveted white badges that its "strategic partners" will get from the usual six to this year's four. But a number of those partners--companies like Chevron, Cisco and Aetna, who pay half a million bucks a year to join that club--protested. So the WEF said that they could include one more person as long as she is a woman with a decent title, like chair or CEO. Well, is that really a quota?
By Lillian Cunningham | January 25, 2011; 3:20 PM ET | Comments (0)
Unfortunately, business leaders know a lot more about innovating new products and new technologies than they do about innovating services. This was a problem that Paul Horn, IBM's head of research, confronted back in 2004. Although half of IBM's revenues were coming from its services, his 3,000 researchers were all focused on making new products and new technologies. Yet for our service-driven economy to grow and for America to maintain its competitive edge globally, it is critical that business leaders learn how to innovate in a service economy.
By Lillian Cunningham | January 25, 2011; 12:34 PM ET | Comments (0)
The default hierarchy today has placed email and instant communications far above structured, human-driven dialogues. Critical thinking is relegated to the sidelines in an age where the problems we are solving are global, complex and very ambiguous.
By Lillian Cunningham | January 25, 2011; 11:38 AM ET | Comments (2)