Ever since the Industrial Revolution, American business leaders have tended to think of employees as disposable, not recyclable, commodities. If an employee stops "working right", they throw him or her out and get a new person.
Thirty years ago, I interviewed employees at Matsushita's training campus in Osaka. At the time, American managers were flocking to Japan to learn the secrets of Japanese management. Japanese companies were outperforming American companies and they promised their employees lifetime employment. I asked one of Matsushita managers what they did with under-performers. He said that the employee and manger worked together to find a place where they belonged. I was initially skeptical about his answer, but the more I thought about it, the more it made sense. Some people may be in the wrong job, whereas in some cases, managers might fail to see the potential of an employee. Furthermore, employees age and change as do the businesses and environments in which they operate. Business leaders who realize this and work with the so-called "over the hill employees" to find out where they belong may discover quite a few Kurt Warners out there.
Posted by: bquigley | February 1, 2009 12:23 PM
Report Offensive Comment
The comments to this entry are closed.