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Kent J. Thiry
Corporate leader

Kent J. Thiry

Kent Thiry is Chairman and CEO of DaVita Inc., the largest independent provider of dialysis services in the US.

Everyone Is Watching

1. Describe the reality honestly;

2. Create situations where lots of people are asked to speak about their assessment of reality and its implications: They will end up stating a lot of the tough messages that need to be stated, and it will help everyone face up to things and reduce the risk of resentment;

3. Solicit ideas in a broad-based way;

4. Every time you need to discuss the bad implications of the tough times, allocate time to re-emphasize the reasons people should feel good about the long-term, in a credible way;

5. Make sure executives experience as much pain as others;

6. Make clear that any decisions will be made and executed in a way that is consistent with the company's mission and values; and

7. Very important -- Recognize that for a leader, the silver lining of tough times is that EVERYONE IS WATCHING YOU AND LISTENING TO YOU. It is like a consumer goods company getting free commercial time for the Super Bowl. So think A LOT about what you say and do, because that messaging will determine how you are viewed for a long, long time ... and appropriately so. Hard times are when you really find out what the values of an executive team are.

By Kent J. Thiry

 |  February 13, 2009; 9:41 PM ET
Category:  Economic crisis Save & Share:  Send E-mail   Facebook   Twitter   Digg   Yahoo Buzz   Del.icio.us   StumbleUpon   Technorati  
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Well i think leaders should respect their employees too and i agree with you that leaders should have the ability and courage to speak truth and also have courage and understanding of worst conditions and should not lose heart and give recognition to his employees ..


Posted by: silentvoices786 | February 17, 2009 6:23 AM
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