Tell the Truth

When in doubt, tell the truth. Efforts to "protect the public" seldom work anyway - and usually come back later to haunt the people who were withholding information. On this one, I would err on the side of caution. No one is going to die because officials are overly concerned. People could die because officials underestimate the danger.

By Marshall Goldsmith

 |  April 27, 2009; 11:20 AM ET
Category:  Managing Crises
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