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Andy Stern
Labor leader

Andy Stern

Andy Stern is president of the two-million member Service Employees International Union (SEIU), the fastest-growing union in North America.

The Right Decision

Making the right decisions and executing them -- whether they are about-faces or full-steam-ahead -- always require listening, planning, then leading. However, changing direction requires greater explanation, preparation, and planned implementation.

The first part is the easiest: Make the right decision. The execution requires preparing people for change, explaining thoroughly why the change had to be made.

Straight talk, principled reasoning and consistency make a difference in the explanation, but the right decision matters in the long run.

By Andy Stern

 |  September 22, 2009; 6:36 AM ET
Category:  Wartime Leadership Save & Share:  Send E-mail   Facebook   Twitter   Digg   Yahoo Buzz   Del.icio.us   StumbleUpon   Technorati  
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"Making the right decisions and executing them -- whether they are about-faces or full-steam-ahead -- always require listening, planning, then leading"

George W. had his own paradigm -- lead, plan, and then, only then, consider listening, and assign some flunky to do it.

Posted by: Samson151 | September 22, 2009 11:15 AM
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