The Right Decision
Making the right decisions and executing them -- whether they are about-faces or full-steam-ahead -- always require listening, planning, then leading. However, changing direction requires greater explanation, preparation, and planned implementation.
The first part is the easiest: Make the right decision. The execution requires preparing people for change, explaining thoroughly why the change had to be made.
Straight talk, principled reasoning and consistency make a difference in the explanation, but the right decision matters in the long run.
Posted by: Samson151 | September 22, 2009 11:15 AM
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