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Gen. John Batiste (Ret.)
Military/Corporate leader

Gen. John Batiste (Ret.)

A retired U.S. Army Major General, John Batiste is president of Klein Steel Services, Inc, based in Rochester, New York.

Coaching your team

Small- to medium-size businesses are carrying the brunt of the recession, and 2010 will continue to be a challenge for most of us. The steel industry and most of our customers continue to struggle. Smart leaders seize opportunity during tough times to improve their organizations. This opportunity includes the hard work of increasing market share while simultaneously hiring and retaining only the very best teammates, improving safety and quality programs, and driving costs out of the supply chain. The best organizations get better in the face of adversity.

The common denominator through all of this is high-performing people--teammates.

Teammates stay motivated when every member of their team walks the talk with shared values, when realistic and attainable goals are clearly articulated, and when the organization's engine is driven by a performance-based culture. Leaders must lead from the front with a positive attitude. The glass is always half full. Imagine what can be accomplished when the leader has the confidence to decentralize operations based on trust in his or her teammates. I am a strong proponent of mission-type orders and decentralized operations.

By Gen. John Batiste (Ret.)

 |  January 4, 2010; 2:36 PM ET
Category:  Economic crisis Save & Share:  Send E-mail   Facebook   Twitter   Digg   Yahoo Buzz   Del.icio.us   StumbleUpon   Technorati  
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