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Bill George
Scholar/Former CEO

Bill George

Bill George is a management professor at the Harvard Business School, the former Chairman and CEO of Medtronic, Inc., and the author of several best-selling books on leadership. His latest release is 7 Lessons for
Leading in Crisis

The engaged leader

In challenging times leaders need to be directly engaged with their employees and their customers: on the manufacturing floor, in the R&D labs, in the service centers, and especially in the marketplace.

It is direct engagement - not memos, emails and videos - that spawns empowerment and innovation. Even more important, engaged leaders gain a much greater understanding of the challenges and opportunities their organizations face by being directly involved than they ever will by conducting meeting in their offices and business reviews.

Productivity - producing more with fewer people - should be viewed as a very good thing, not as a strain on employees. This is what makes companies more competitive and able to compete on a global scale.

By Bill George

 |  January 7, 2010; 10:47 AM ET
Category:  Economic crisis Save & Share:  Send E-mail   Facebook   Twitter   Digg   Yahoo Buzz   Del.icio.us   StumbleUpon   Technorati  
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