Painfully simple failure
The key factor in Toyota's case and the other cases where successful organizations have lost their way is painfully simple: Leaders forget to obsessively remind people -- at every level -- of what's important. This is spectacularly true in the case of Toyota where their key competitive advantage has always been safety and reliability.
By
Warren Bennis
|
February 11, 2010; 10:01 AM ET
Category:
Corporate leadership
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Posted by: bruce19 | February 11, 2010 6:34 PM
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Many cars are safe in today's market. Toyota cars were (still are in my opinion) reliable and well-built. I think Toyota fell into a bad mindset. Greed. See, Mr Toyoda, saving a quarter on each car cost you hundreds of millions to fix and destroyed Toyota's wonderful reputation. Cheap can be expensive.