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Bob Schoultz
Naval/Academic leader

Bob Schoultz

Captain Bob Schoultz (U.S. Navy, Ret.) directs the Master of Science in Global Leadership at the University of San Diego's School of Business Administration.

Why didn't he know?

Q: The Pope Benedict XVI's efforts to deal with the Church's sex scandal raises this question: Can a leader hold managers to account on an issue where his own past performance is in question?

A leader can hold managers to account, but first the leader must address 'the question,' if their past behavior is 'in question.' If there is a suspicion that the leader is lying or covering up past mistakes, their moral authority is weakened. If the Pope didn't know, the obvious question is, should he have known? Wasn't it his responsibility to know?

A good leader accepts responsibility for what takes place in his/her organization. The leader establishes priorities, selects who gets key positions and authority, makes clear to subordinates what's important, and what s/he pays attention to. All leaders make mistakes, as do all organizations. If the leader accepts responsibility for and admits those mistakes, and points to lessons learned and steps taken since the event(s) in question, that goes a long way toward developing credibility with subordinate managers when holding them accountable.

People will forgive a lot, but not hypocrisy, nor shirking of responsibility. The Pope does not want to appear to be following the cynic's maxim "Deny everything. Admit nothing. Make counter-accusations." If he does, he will lose moral authority with a discriminating public. The Pope, and everyone who was in a position of leadership in the Catholic Church, owns some responsibility and culpability for the sins of those in their charge. The public will decide how much culpability it chooses to give him, but if he takes none, that sends a message. "Not my fault. I didn't know" doesn't work for me. Why didn't he know?

If the Pope expects his subordinate managers to take and accept responsibility for what happens in their organizations, then he has to do the same. That is true of any leader.

By Bob Schoultz

 |  March 31, 2010; 7:43 AM ET
Category:  Religious leadership Save & Share:  Send E-mail   Facebook   Twitter   Digg   Yahoo Buzz   Del.icio.us   StumbleUpon   Technorati  
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This columnist is taking the role of accuser, judge and jury by assuming guilt on the part of the Pope. Clearly he is not a scholar with any knowledge of what went on in Wisconsin 50 years ago, etc.

Seems to me this approach defines poor leadership on his part.

"Where does the Pope go to get his reputation back?" to paraphrase a famous comment re being pilloried in the media with slander.

Posted by: joseph19 | April 7, 2010 5:07 PM
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