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Roger Martin

Roger Martin

Roger Martin is Dean of the Rotman School of Management at the University of Toronto and author, most recently, of The Design of Business. His website is www.rogerlmartin.com

Archive: Roger Martin

The business of fleecing others

The better job Goldman Sachs does in explaining exactly what its business is, the more outraged regulators and the public will be.

By Roger Martin | April 26, 2010; 02:23 PM ET | Comments (22)

'Own the Podium,' vindicated

Canadians and Canadian athletes have been wildly energized setting Winter Olympic history in winning gold medals, and that wouldn't have happened with the "Own the Podium" strategy. have happened without setting the Own the Podium goal.

By Roger Martin | March 1, 2010; 06:10 AM ET | Comments (17)

Logical leaps into the future

Apple has become organizationally adept at inventing the future.

By Roger Martin | February 1, 2010; 06:07 AM ET | Comments (0)

Fewer followers, better results

Managers vastly overestimate the incremental value of additional hires and underestimate the cost.

By Roger Martin | January 6, 2010; 05:32 AM ET | Comments (45)

Idea Creation, Not Message Broadcast

Bringing people together just to tell them something is obsolete. Bringing people together to create new ideas is more important than ever.

By Roger Martin | October 15, 2009; 04:21 PM ET | Comments (0)

A Las Vegas Illusion

Wall Street has only one prerogative and that is to maintain the illusion that it adds value so that it can charge spectacular sums for its services

By Roger Martin | September 16, 2009; 07:05 AM ET | Comments (54)

Raise Revenues First

How many successful CEOs can you name off the top of your head who weren't associated with massively increased revenues? It is the clearest sign for followers that you are succeeding as a leader.

By Roger Martin | August 24, 2009; 08:34 AM ET | Comments (0)

'Four Seasons' Service

The Four Seasons Hotels are known for excellence, but not because they don't make mistakes. Rather, they have a deeply ingrained culture of recognizing their mistakes and making up for the mistake in ways that make the customer happy.

By Roger Martin | August 3, 2009; 11:44 AM ET | Comments (1)

Cheap and Easy Way Out

The ouster of Rick Wagoner and instillation of Fritz Henderson was odd and primarily signal-based rather than instrumental.

By Roger Martin | April 6, 2009; 11:49 AM ET | Comments (0)

Fire the Bonus-Takers

The roots of our financial crisis are complex, but the right and wrong of the AIG case are very clear. Workers who created the mess and want to accept bonuses are bad guys who should be fired. Those who refuse the bonus and stay to clean up the mess they created are the good guys.

By Roger Martin | March 18, 2009; 01:49 PM ET | Comments (3)

Encouraging Flexibility

Cutting wages is an important way to avoid lay-offs, and any leaders calling for such measures should begin with themselves.

By Roger Martin | March 15, 2009; 10:09 PM ET | Comments (0)

One Night Stands

More women leaders on Wall Street would have created an industry more focused on long-term mutually beneficial relationships and concern for and understanding of the entity on the other side of the transaction.

By Roger Martin | March 10, 2009; 10:23 AM ET | Comments (0)

Slicing Up the Task

President Obama needs to do the tasks he can do -- like lay out general principles -- and delegate the rest to others, who are probably hungry for the responsibility.

By Roger Martin | March 2, 2009; 04:04 PM ET | Comments (0)

Don't Choose -- Create

Anyone with talent could choose either to refuse to cooperate in a huff or submit meekly. The key is using the opportunity to think creatively about engineering something better.

By Roger Martin | February 23, 2009; 01:16 PM ET | Comments (0)

Feeling Good on Wall Street

When it is hard to take pleasure and feel self-worth from the content of a job, it falls to compensation to take up the slack. So arguably, Wall Street desperately needed those bonuses-- it was all about feeling good.

By Roger Martin | February 2, 2009; 12:43 PM ET | Comments (2)

When Newer Isn't Better

When Apple launched its first personal digital assistant in 1993, it saw the future -- but just a little too soon. Warner shows the "bright young thing" is not always the best choice.

By Roger Martin | January 25, 2009; 11:38 PM ET | Comments (1)

Reaganesque Fortitude?

Like President Reagan, Bush stuck to a course of action through adversity. On some key policy choices, however, he may have been absolutely wrong from the start.

By Roger Martin | January 6, 2009; 11:46 AM ET | Comments (1)

Michael Bloomberg

He represents the best of leadership in the modern era, demonstrating how business, government and philanthropy can reinforce one another.

By Roger Martin | January 5, 2009; 11:37 AM ET | Comments (0)

Santa in the Knowledge Economy

Today's economy requires a collegial, supportive work environment. A workplace where colleagues laugh and call a co-worker names, while excluding him from "other reindeer games," just won't cut it.

By Roger Martin | December 22, 2008; 11:04 AM ET | Comments (0)

Don't Apologize -- Be Human

Full cooperation is certainly a necessary part of the response, but I think the situation also provides an opportunity for Obama to help his constituents begin to understand and appreciate his fallibility.

By Roger Martin | December 15, 2008; 02:07 PM ET | Comments (9)

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