Hile Rutledge
Trainer, author

Hile Rutledge

CEO and owner of OKA (Otto Kroeger Associates), a training and consulting firm specializing in leadership and team development.


EQ and TV Ratings

Question: Not everyone at Fox News is celebrating the success of the cable channel's fastest rising and most controversial star. Is internal sniping inevitable when someone in an organization suddenly attracts attention or wins acclaim? How much criticism or jealousy from colleagues typically accompanies success?

Answer: The Glenn Beck controversy shines a light on elements of Emotional Intelligence that are particularly interesting. Every successful leader needs assertiveness and independence. A number of leaders struggle for effectiveness due to a lack of one or both of these critical elements. They are qualities--assertiveness and independence--that clearly Mr. Beck has in abundance.

Assertiveness is the ability and willingness to express and share your needs, feelings and thoughts even when there is not social support to do so--even when it is difficult. Independence is the ability and willingness you have to go it alone, to be self-directed and autonomous. Successful leaders need both these qualities. Of course, these elements can both be overdone. Too much assertiveness makes you brash and pushy, while excessive independence makes you un-collaborative and isolated--both of which are as much career derailers as not having enough of either would be. Effective leaders really need to strike a balance by both asserting themselves and going it alone when needed, without overdoing it on either score.

To further emphasize the critical concept of balance, Reuven Baron's EQ (Emotional Quotient) model includes both Assertiveness and Independence as distinct scales, but also includes two scales which serve as contrast behaviors--Impulse Control and Interpersonal Relationship.

Impulse Control is the degree to which you can and tend to filter your initial tendency to do or say something, which opposes the assertive drive to jump in and share, express or disclose. Interpersonal Relationship is the ability to establish and nurture personal relationships--to care for and be cared for by others. This is certainly a counter-weight to Independence.

Glenn Beck--or at least the persona he shows us on television--is loaded with Assertiveness and Independence, but the push back he is getting is due to his lack of Impulse Control and Interpersonal Relationship. In other words, he comes across--often strikingly--out of balance. Given that his goal is to get attention and to entertain, this lack of balance may work just fine. In the real world, however, we all are expected--whether we are leaders or not--to take a balanced, emotionally intelligent approach to our lives, roles and relationships, and the EQ model gives us a pretty good road map to do so.

By Hile Rutledge  |  March 17, 2010; 11:03 PM ET  | Category:  sniping Save & Share:  Send E-mail   Facebook   Twitter   Digg   Yahoo Buzz   Del.icio.us   StumbleUpon   Technorati  
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I think it's relevant here that Beck advertises himself as a recovering alcoholic. But he is also the classic "dry drunk." He may not be boozing anymore, but he's still run by a "drunk" personality that's fueled on self-deception, paranoia and a desperate need to find people to blame for his misery.

Normally all this would be between him, his meeting, his sponsor and his higher power. But he's taken his insanity on a national stage and inflicted his misery on the entire country.

He needs to stop, get back on his program and take a good, hard look at what he's doing. Sadly, especially for himself, he looks like he's going to have to hit another bottom. I hope for his sake and for the country's that he catches himself before then.

Posted by: bigbrother1 | March 24, 2010 3:06 PM
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In one respect it is good that there is an outlet like Fox that allows employment for misanthropes such as Beck and Limbaugh. From both of their bios they seem to have failed at every endeavor except broadcasting. Essentially, they can talk the talk, but can’t walk the walk. Their narcissistic disorder is likely the product of both of them not achieving educational success and failing to hold a real job (it is so droll when they criticize others for not having practical experience, such as when they prattled on about Obama never having met a payroll). If they didn’t have this outlet, one shudders to think in what direction their anger and loathing would have led them. However, in our demented society, they, as with various other self-absorbed narcissists, rake in the big bucks. Due to the fact that success in our materialistic society is measured by the toys one can afford, begrudgingly, they have to be deemed successes. They really are more symptoms than causes of societal ills.

Posted by: csintala79 | March 24, 2010 10:29 AM
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IT is all about RATINGS

All Style
FOX the Substance

Posted by: Issa1 | March 21, 2010 11:33 PM
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This piece of crap is a crazy loon just like all the others on Faux. One would have to be playing without a full deck of cards to listen and believe one word he preaches. He is a s bad as these crazy so called Christians like Benny Hin who exploit the old and mentally ill.

Posted by: audrey2010 | March 21, 2010 5:58 PM
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To me it is all about egos and the addiction to all that attention. I don't feel Beck cares what he says as long as it gets him the attention he craves. If I were a real journalist, no matter if I was at Fox or elsewhere, I'd be aghast. Any of us who see someone who is inept advance in our own professions would be likewise concerned that the standards have been lowered.

Posted by: atravsky | March 21, 2010 5:24 PM
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Were I a collegue of Glenn Beck's at Fox, whether I aspired in the arena of journalism or punditry, I would do everything in my power to see him out the door. The inane chalkboard presentations, the tears, the race-baiting, and especially the exploitation of a gullible audience are beyond the pale. Personally, I am sickened when less sophisticated, often elderly acquaintances of mine are sucked into his brand of fearmongering.
Anyone who is associated with him through Fox must be aghast.

Posted by: talitha1 | March 21, 2010 3:39 PM
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Glen Beck comes from the great tradition of Carnival barkers who sell the lie of the moment and will tell you anything as long as he gets your buck at the end of the day. He throws around terms like "Hitler" and "Socialist" as though he actually believed what he is saying.
Beck would be good in commercials selling "snake oil" but outside of that NO not really!

Posted by: AZdave | March 21, 2010 3:33 PM
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Come on people . . . Beck is obviously on a suicide word-bombing mission and has not one ounce of care for who gets hurt in the process.

Posted by: JustLookingThanks | March 21, 2010 2:41 PM
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Glenn Beck is guano crazy!
So's anyone that follows him!
'Nuff said.

Posted by: Wash5 | March 21, 2010 2:19 PM
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While I agree with much of what BIZWIZ27 says... I disagree with his premise. I believe Barack Obama would score amazingly well on the EQ test. He is the most evenly tempered leader we have seen in a long time. He keeps his emotions in check and is very calculating with what he says, even apologizing when I feel it is completely unnecessary, because it is the adult thing to do. He also is amazingly independent and often takes actions and makes statements that are not necessarily the most popular choices, but that he believes are the correct choices.

However, this is just one scale on which popularity, infighting, and respect can be measured. Glenn Beck's divorce from facts most definitely also cause internal strife at Fox News, as it makes it difficult for coworkers like Shepherd Smith to be taken as serious journalists, and to attempt to claim that they are fair and balanced.

When the EQ issue is added to the reduced credibility of the entire network at the hands of Glenn Beck, it makes the instances of infighting and backstabbing almost guaranteed.

So although I don't think the EQ model is the only issue, and I believe the EQ model has flaws just as all models do, I still find it to be an appropriate and relatively accurate evaluation in this case.

Posted by: apissedant | March 21, 2010 1:43 PM
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"Sulu, set the ship on fair and balanced Impulse Control. Scotty, I need that Emotional Intelligence. Now, Mr. Scott!"

"I'm sorry, Captain, but the tank can't handle that much pressure. If I give her any more she'll blow for sure. It's in the Impulse specifications. Regulation 42/15: 'Pressure Variances in FNC Tank Storage.'

"Besides, Beck is mad! Looney as an Arcturian dogbird! I say we give him a taste of Armageddon. The best diplomat that I know is a fully-loaded phaser bank!"

Posted by: Jazzbeaux | March 21, 2010 1:33 PM
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one of the characteristics of human intelligance and advancement has been our drive "scientify" everything. Creating equations and models to try to encapsulate everything we see and experience. Unfortunetly many things in this world are not aptly and accurately described by models. I wonder if barack obama would score the highest on this mans model if you put him in the model with lets say 100 other people? i bet not. thus we have the problem with the premise of the article. While one way of grading beck may be to try and quantify two relatively subjective aspects of his personality, we obviously are not even including the fact that he is controversial because he spreads falsehoods and distortions. To somehow just "let that slide" shows how ineffective many "leadership experts" are at analyzing people. Afterall, true leadership exerted by the author would be to explicitly state that while his model evaluated aspects of glenn beck that are comparable to other leaders, glenn becks reckless abuse of the airwaves is incomparable perhaps in modern media even on fox news. Acknowledging the hard truths which human instincts can determine and which are controversial in the public arena is one aspect of leadership which the author has obviously missed.

Posted by: bizwiz27 | March 21, 2010 1:12 PM
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Any discussion of Glenn Beck's enemies has to begin with Glenn Beck himself. He has none worse.

Posted by: treetopflyer | March 21, 2010 11:45 AM
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