Post User Polls

Apple, iPhone 4: How are they handling the 'reception' problem?

Apple has a reception problem. No, not the one some users of its new iPhone 4 have complained about, in which holding the phone with your hand over a gap between its two antennas on its lower left side weakens the phone's grasp of AT&T's signal.

But Apple's apparent inability to take customer complaints seriously and respectfully will take more than a Version 1.1 software update or a corrected circuit-board design to fix. Read the full article.

By Jodi Westrick  |  July 14, 2010; 7:45 AM ET  | Category:  National Save & Share:  Send E-mail   Facebook   Twitter   Digg   Yahoo Buzz   Del.icio.us   StumbleUpon   Technorati  
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Comments

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Step 1: Offer free "Bumper" cases to any iPhone 4 owners who are experiencing or worried about the problem.
Step 2: Modify the assembly line to add a protective, non-conductive coating over the metal edge.
Step 3: Extend the 30 day return policy
Step 4: Offer free replacement for any "original" iPhone 4 owners with a newer phone that has the protective coating.

Posted by: Duodenum | July 14, 2010 11:00 AM

I have an iphone 4 and I cannot make the signal strength drop by holding the phone and believe me I have tried. Besides who is going to get a phone with a replacement cost of $600 and not buy some sort of case as a matter of protecting the device?

All in all a tempest in the teapot. I totally believe the poll was contrived by the Post to stir the pot. There is no choice for indicating that the supposed problem is nonsense.

Posted by: menk | July 15, 2010 10:06 AM

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